Repairs & Service For

Mobile Phone Repair

 iPhone | Galaxy | HTC | Nexus | Huawei

Service for leading mobile devices including repairs for LCD screens & battery replacements as well as, microphone, speaker & liquid damage.

See our selection of cases and guards to protect your phone post-repair.

Contact Accessories

iPad & Tablet Repair

Apple iPad | Samsung Galaxy Tab

Broken screen and LCD repairs for all iPad & Galaxy Tab devices. All iPad parts are stocked for a quick turnaround. Samsung parts are ordered as required.

See our iPad tempered glass screen guards for extra protection.

Contact Accessories

How It Works

Drop Off Device

Drop your phone or tablet to QT Phone

Loan Phone

For phone repairs, we supply complementary iPhone or Android mobiles whilst the repair is being completed.

Status Updates

You will be notified by email of status updates. Repairs take 2-3 working days.

Collect Phone

You will receive an email once the phone is repaired and ready for collection.

FAQ

  • 1. The use of the highest quality original parts
    2. 4 Month warranty
    3. Quality workmanship by specialised mobile device technicians
    4. An 18 Point quality control report is provided, no device is returned without first meeting strict functional criteria.

  • We supply courtesy iOS & Android smartphone for use while your phone is getting repaired.

  • We procure only new original parts.

    Although more expensive, original parts have a better build quality, use original Gorilla Glass (on screens) & last about 3-4 times as long as a copy or aftermarket part.

    Batteries are also guaranteed to be new & original and have a “0” charge cycle. This is opposed to used, copy or low quality knock offs found on Trade Me or in low cost repair shops.

  • All repairs are backed by an industry leading 4 month warranty.

  • Devices are sent away for repair to one of NZ’s leading repairers Smashed IT. For common issues like screens and batteries we receive them back in 1-2 working days.

    Water damage & other problematic issues can take longer.

  • All  repairs are double tested for function and then an 18 point check report is carried out to check all other functions are operational, a copy of this report is provided.

  • Yes. See here for styles.

 

How Did You Smash It?

We see a lot of smashed screens, here are top categories for how screens end up looking a little worse for wear.

Drop (The average fumble is 2 hot potatoes)
Child (Under 3yo's see phones as projectile objects)
Alcohol (Drunk texting costs money)
Vehicle (You would be surprised how many people run over their phones)
Intentional (Fit of rage)
Animal (We had a horse related incident recently)

Book A Repair

To book a repair you will need to drop your device off to QT Phone

macbook-air-queenstown

Name*

Email*

Device & Model*

Repair / Issue*

Need A Quote?

Fill out  the form or email us direct at [email protected]