Repairs & Service For
How It Works
1. The use of the highest quality original parts
2. 4 Month warranty
3. Quality workmanship by specialised mobile device technicians
4. An 18 Point quality control report is provided, no device is returned without first meeting strict functional criteria.
We supply courtesy iOS & Android smartphone for use while your phone is getting repaired.
We procure only new original parts.
Although more expensive, original parts have a better build quality, use original Gorilla Glass (on screens) & last about 3-4 times as long as a copy or aftermarket part.
Batteries are also guaranteed to be new & original and have a “0” charge cycle. This is opposed to used, copy or low quality knock offs found on Trade Me or in low cost repair shops.
All repairs are backed by an industry leading 4 month warranty.
Devices are sent away for repair to one of NZ’s leading repairers Smashed IT. For common issues like screens and batteries we receive them back in 1-2 working days.
Water damage & other problematic issues can take longer.
All repairs are double tested for function and then an 18 point check report is carried out to check all other functions are operational, a copy of this report is provided.
Yes. See here for styles.
How Did You Smash It?
We see a lot of smashed screens, here are top categories for how screens end up looking a little worse for wear.
Book A Repair
To book a repair you will need to drop your device off to QT Phone